If you are calling from outside the US, see our phone numbers list. Please follow the correct one below, which matches how you signed up:Ĭall our phone support between 9 am and 5 pm US Central time Monday-Friday at +1-80. ![]() Depending on how you signed up for IPVanish, will change the steps you need to follow to cancel your account. We are sorry to hear you want to cancel your recurring IPVanish subscription. **** Please note: If you have a SugarSync account or VIPRE antivirus bundled with your IPVanish account, they will be canceled when you cancel your IPVanish account. After you have provided us with proof of ownership information, we will confirm your cancelation with you via email, chat, or phone - You may consider your account canceled after you receive confirmation from us. Before we can make any changes to your account you will be asked to provide account billing information as proof of ownership of your account. To cancel your account, you will need to contact us. ![]() Links to more information on refunds and login issues are also provided.ĭISCLAIMER (Please read) : Reading this article does not automatically cancel your account. The article notes that SugarSync and VIPRE will also be canceled. Those who signed up via IPVanish iOS or Android apps must process refunds through Apple or Google directly. ![]() Customers who signed up via the IPVanish website can call phone support, cancel through the account portal, or contact us via chat, phone, or email support. To find out how to cancel your IPVanish account, read these instructions on how to cancel your IPVanish account.
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